Terms of Booking and Cancellation

General information about the Terms of booking and cancellation

The apartments of Terrammare by Montresor Soc. Coop. complies the following Terms of booking and cancellation.

Booking

For your booking request, you can send us an e-mail or contact us by telephone. The booking will be valid when the full amount of the stay will be credited in the recipient’s account. For all the apartments are required a minimum stays of 3 nights.
For only the reservations of San Domenico Penthouse and Terrammare Penthouse, a security deposit of € 500,00 (cash) shall be given by the Clients when they receive the keys of the penthouses. The deposit will be fully refundable upon check-out and subject to a damage inspection of the apartments.

Cancellation

If your cancellation is made within 15 days of arrival date, you will be refunded the 70% of the total amount.
If your cancellation is made 15 days before your arrival date, you won’t be refunded.
For the booking of July and August, the total amount won’t be refunded. Such terms are due to our apartments are in an islands such that it is difficult and expensive to reach it last minute.

Rules of the Apartments

  • In Trapani, there is the separate colleciton and therefore it is necessary to respect the fixed timetable for the exposure and the collection of the waste;
  • The kitchen must be left tidy, without organic and any kind of waste;
  • It requires respect for the neighborhood; avoid noise like high volume and shoutings;
  • It requires respect for every service and accessory that are in the apartments;
  • Smoking is forbidden.

Check In

In our apartments, check-in time is after 3:00 p.m. For specific request, please contact us in advance.

Check Out

In our apartments, check-out time is before 10:00 a.m.

City tax not included.
Final cleaning not included.

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your booking request

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