Terms of Booking and Cancellation

General information about the Terms of booking and cancellation

The apartments of Terrammare by Montresor Soc. Coop. complies the following Terms of booking and cancellation.

Booking

For your booking request, you can send us an e-mail or contact us by telephone. The booking will be valid when the full amount of the stay will be credited in the recipient’s account. For all the apartments are required a minimum stays of 3 nights.

For only the reservations of San Domenico Penthouse and Terrammare Penthouse, a security deposit of € 500,00 (cash) shall be given by the Clients when they receive the keys of the penthouses. The deposit will be fully refundable upon check-out and subject to a damage inspection of the apartments.

Cancellation

If your cancellation is made within 15 days of arrival date, you will be refunded the 70% of the total amount.
If your cancellation is made 15 days before your arrival date, you won’t be refunded.
For the booking of July and August, the total amount won’t be refunded. Such terms are due to our apartments are in an islands such that it is difficult and expensive to reach it last minute.

Rules of the Apartments

In Trapani, there is the separate colleciton and therefore it is necessary to respect the fixed timetable for the exposure and the collection of the waste;
The kitchen must be left tidy, without organic and any kind of waste;
It requires respect for the neighborhood; avoid noise like high volume and shoutings;
It requires respect for every service and accessory that are in the apartments;
Smoking is forbidden.

Check In

In our apartments, check-in time is after 3:00 p.m. For specific request, please contact us in advance.

Check Out

In our apartments, check-out time is before 10:00 a.m.

City tax not included.
Final cleaning not included.

Contacts

Telephone

(+39) 338 8468085

E-mail

info@terrammare.eu

Our guests

About us

Ottima Vista, posizione centrale bell'arredamento.

Andrea
7/31/2017
Il mio amico Alessio ha soggiornato al "Poggiolo sulle Egadi" e ne è rimasto entusiasta! Dice che l'appartamento è addirittura più bello che nelle foto! *****

Giorgia
9/21/2016
Nice little flat, perfect as a base for a couple from which to explore trapani and the surrounding area. Well kept and perfect location. Incredible sea views as well. Would happily go back

Marcus
9/28/2019
Really beautiful apartment in the center of Trapani, almost like a boutique hotel! Great communication, a friend of Lidia waited for us to let us in and gave us tips on parking and restaurants. Clean, good facilities, lovely people. Would definitely recommend to anyone!

Maurits
11/11/2019
Lidia è una persona estremamente comunicativa fin dalla prenotazione. L'appartamento risulta essere ancor più bello di quanto ci si possa aspettare e se ne apprezza ancor di più il valore considerando, oltre alla vista ed ala pulizia ineccepibile, il silenzio ed il fatto di essere a pochi metri dal corso principale di Trapani. Voto 10 e lode.

Giuseppe
11/01/2017
Ottima sistemazione!

Gabriele
4/11/2017
Super tolle Unterkunft direkt am Meer. Lidia hat uns lieb empfangen, alles gezeigt und uns einige Tipps gegeben. Sehr schicke Wohnung :)

Annelie
9/25/2019
L’appartamento è molto elegante, la vista è strepitosa e tutto è molto studiato per far risaltare la bellezza del luogo . Non ho incontrato Lidia ma Cristina ci ha spiegato tutto molto chiaramente. Praticamente si ha uno stabile tutto per voi e l’ascensore è stato molto apprezzato. Torneremo sicuramente.

Luigi
11/04/2018
Il Poggiolo é un vero e proprio gioiellino! La vista sul mare é impagabile e l'appartamento é dotato di ogni confort. Grazie anche a Lidia per i preziosi suggerimenti!

Andrea
4/08/2017
The view of the sea from the front window and small balcony is enough to warrant a rave review from us. But there's more. The apartment is stylish, comfortable and quiet, and it's located in the heart of the historic center, convenient for exploring Trapani on foot. Excellent restaurants are just steps away.

Stephen
10/03/2019